CORPORATE TRAVEL SERVICES
Metro Travel & Tours mission, values, operating procedures and service offerings are founded upon placing the customer first.
- Expertise in providing worldwide Corporate Travel Service.
- Expertise in leading edge technologies.
- Agent assisted phone booking and self-booking options.
- Multiple self-booking tools.
- Best in Class personalized customer service. Our team delivers over 180 years of combined managed Corporate Travel experience.
- 24/7 live agent support.
- Executive VIP service.
- Asset recovery.
- Full domestic and international air, car, and hotel/resort booking and instant ticketing.
- Dedicated travel agents.
- Assigned Account Manager(s).
- Supported by structured operation procedures, service offerings and proven performance.
- 24/7 agent interface to reservations, locate and track the traveler (for duty of care) and management reporting.
- A commitment to quality control blending technology and human touch.
- Understanding supply chain dynamics built on compliance and best-fit suppliers.
- Able to deliver a seamless transition.
- Capable of exceeding Corporate Travel Service needs.
- Plus other “value added” services.